ZenCozy™ - Instant Neck & Shoulder Relief

ZenCozy – Experience immediate relief from sore muscles and body stiffness with our soothing heat pack.

• Instant Neck Pain Relief
• Calming for Shoulder Discomfort
• Aromatherapy-Infused for Added Relaxation
• Dual-Use: Enjoy Hot or Cold Therapy

Our products are fulfilled from our international fulfillment centers.

Kouvr offers reliable worldwide shipping. Your delivery time frame will begin once your order has been dispatched and you've received a tracking number.

United States

Standard $6.99 USD - 6-8 business days 
(FREE - Orders over $150 USD)

Rest of World

Standard $9.99 USD - 8-12 business days 
(FREE - Orders over $150 USD)

NEED TO RETURN YOUR ORDER? 

Easy! If you are not in love with the product that you have purchased, Kouvr will provide you with full store credit.

RETURNS POLICY

Items must be returned within 14 days from the delivery date. All returns will automatically be issued store credit (this will allow you to easily re-purchase an alternative item, or the same item in a different size).

Returns are processed at our Canadian facility. Refunds will be processed within 5-7 business days.

Items marked with the FINAL SALE message or hygiene-risk products cannot be returned unless faulty We do not offer refunds for final sale items, change of mind or incorrect sizing.

Customers who have received an incorrect item or products with a manufacturing fault will receive a refund.

Please take due care when trying on any products. (Items that are manually defected or do not comply with our returns policy will be declined and returned to the customer).

Kouvr is not responsible for return shipping costs. We do not issue refunds on original shipping charges.

Read the full terms & conditions of our Returns Policy

All Kouvr Fashion products are made in China through carefully selected international production partners.

Our manufacturing partners are chosen based on their ability to meet defined quality standards, technical capability, and production consistency. Each product is made according to our design specifications and is subject to quality checks prior to dispatch.

We believe in transparent and accurate product information and are committed to providing clear disclosure so customers can make informed purchasing decisions.